Clinical Support
A Change for Better - The ACFB Fund managed by Volunteering Canterbury
Clinical Support Volunteer
About the Opportunity
A Change for Better (ACFB) is a New Zealand-based mental health organisation dedicated to making neurodiversity-affirming assessments, mental health services, and support more accessible and affordable.
We are looking for compassionate, organised, and motivated volunteers to join our Clinical Support team. This is an opportunity to gain practical experience within a multidisciplinary mental health organisation while making a meaningful difference in the lives of people seeking support for ADHD, autism, and other mental health concerns.
What You'll Be Doing
Working alongside our clinical and operational teams, volunteers may assist with:
- Supporting the coordination of client assessments and clinical workflows.
- Assisting with psychometric questionnaires, documentation, and assessment preparation.
- Reviewing client information for completeness and accuracy.
- Supporting communication between clients, clinicians, and administrative staff.
- Helping develop mental health and neurodiversity educational resources.
- Maintaining accurate and confidential client records.
- Assisting with quality assurance and service improvement projects.
- Providing general administrative support to ensure clients receive timely, coordinated care.
All activities are undertaken within appropriate role boundaries, with guidance and supervision from our team. Volunteers are not responsible for diagnosis, clinical decisions, or providing independent therapeutic services.
Who We're Looking For
This opportunity is particularly suited to psychology, counselling, social work, nursing, health science, and other related students or graduates who want to gain experience in mental health services.
We're looking for people who demonstrate empathy, professionalism, attention to detail, strong communication skills, and a genuine interest in neurodiversity-affirming practice.
Previous clinical experience is not essential, as training and guidance will be provided.
What You'll Gain
Volunteers will have the opportunity to develop practical skills in clinical administration, assessment processes, multidisciplinary teamwork, professional communication, and mental health service delivery.
You'll gain insight into how a real-world mental health organisation operates, build professional confidence, and contribute to improving access to essential services.
Location: Remote / Online
Commitment: Flexible, by agreement
Role type: Volunteer, unpaid
Join us in making mental health and neurodiversity services more accessible, affordable, and supportive for people across Aotearoa New Zealand.