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Front of House/Reception

Te Tahi Youth managed by Volunteering Canterbury

Logo for Volunteering Canterbury

About the role Te Tahi Youth provides free clinical, mental health, and wellbeing support to young people aged 10–24 in Ōtautahi. We’re seeking friendly and reliable volunteers to welcome rangatahi and their whānau to our clinic.

As a front of house volunteer, you will: • Greet and check in clients for appointments • Maintain a calm and welcoming waiting area • Direct clients to the appropriate staff for support

Training & support • Full onboarding including health & safety, waiting area procedures, and de-escalation training • Supervised shift with a staff member before starting • Ongoing support from the Te Tahi team

Why volunteer with us? • Make a real difference in young people’s lives • Gain practical experience in a clinical environment • Meet new people and be part of a supportive team • Receive a reference after 12 shifts and recognition for long-term commitment

Requirements • Friendly, approachable, and confident engaging with youth • Commitment to a minimum of 3 shifts per month • Completion of training and a police vetting check

Note: There is no on-site parking available at the Youth Hub. Parking available at Eastgate Mall.

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