Join our Retail Team in the Manchester Street Retail shop
We are urgently looking for friendly and reliable volunteers for our Manchester Street Red Cross retail store during shop hours 9-5 Monday to Sunday
Morning and afternoon shifts available.
Role Description
As a volunteer retail assistant, you’ll help create a welcoming environment for our customers. You’ll do day-to-day tasks that help the shop run smoothly, and serve customers in a friendly, professional way.
Your tasks
Your shop manager will match your tasks to your skills, experience, and interests. You may help with some of the following:
- Cash handling: Use accurate and efficient cash management skills.
- Customer service: Provide friendly, respectful service. Treat everyone with dignity and a positive attitude.
- Processing stock: Welcome and thank people for donations. Sort, hang, and ticket items as trained by the shop manager.
- Shop presentation and merchandising: Keep the shop tidy and inviting. This includes cleaning, setting up displays, tidying racks and shelves, and clearing dressing rooms.
- Teamwork: Work well with customers, employees, and other volunteers to ensure the shop runs smoothly and reflects the values of Red Cross.
Volunteer requirements and training
What makes a great volunteer retail assistant
- Enjoy meeting new people and customer service environments. Being friendly and treating everyone with dignity and respect is especially important in this role.
- Are happy being active and working as part of a team.
- Are comfortable taking directions from the shop manager, and open to learning new skills or ways to do things.
- Are reliable, and good at communicating.
- Enjoy keeping things neat, organised, and running smoothly, and sharing ideas you might have with the shop manager.
- A love for fashion and an eye for design is always a bonus!
We always want our volunteers to feel confident and supported in your role. We will:
- Match you with tasks that suit your skills and interests whenever possible,
- Provide training for your shop tasks as needed,
- Be available to help solve any problems,
- Listen to any concerns or ideas for improvements you might have
- Maintain a supportive and respectful relationship with you.
Apply Online on the Red Cross website
To apply go to our website and choose Get involved > Volunteer in New Zealand > Find a Volunteer Role > Canterbury >Papanui