Volunteer Retail Assistant- Tauranga (Mount Maunganui)

Join our Retail Team in Tauranga (Mount Maunganui)

We are looking for friendly and reliable volunteers for our Mount Maunganui Red Cross Shop during shop hours 9.00am to 5.00pm, Monday to Friday Urgent need for 9.00am to 4.00pm on Saturdays, and 10.00am to 2.00pm on Sundays.

Role Description

As a volunteer retail assistant, you’ll help create a welcoming environment for our customers. You’ll do day-to-day tasks that help the shop run smoothly, and serve customers in a friendly, professional way.

Your tasks

Your shop manager will match your tasks to your skills, experience, and interests. You may help with some of the following:

• Cash handling: Use accurate and efficient cash management skills.
• Customer service: Provide friendly, respectful service. Treat everyone with dignity and a positive attitude.
• Processing stock: Welcome and thank people for donations. Sort, hang, and ticket items as trained by the shop manager.
• Shop presentation and merchandising: Keep the shop tidy and inviting. This includes cleaning, setting up displays, tidying racks and shelves, and clearing dressing rooms.
• Teamwork: Work well with customers, employees, and other volunteers to ensure the shop runs smoothly and reflects the values of Red Cross.

Volunteer requirements and training

What makes a great volunteer retail assistant

• Enjoy meeting new people and customer service environments. Being friendly and treating everyone with dignity and respect is especially important in this role.
• Are happy being active and working as part of a team.
• Are comfortable taking directions from the shop manager, and open to learning new skills or ways to do things.
• Are reliable, and good at communicating.
• Enjoy keeping things neat, organised, and running smoothly, and sharing ideas you might have with the shop manager.
• A love for fashion and an eye for design is always a bonus!

We always want our volunteers to feel confident and supported in your role. We will:

• Match you with tasks that suit your skills and interests whenever possible,
• Provide training for your shop tasks as needed,
• Be available to help solve any problems,
• Listen to any concerns or ideas for improvements you might have
• Maintain a supportive and respectful relationship with you.

Apply Online on the Red Cross website

To apply go to our website and choose Get involved > Volunteer in New Zealand > Find a Volunteer Role > Volunteer Retail Assistant > Bay of Plenty > Tauranga-Mount Maunganui