Community Support Interviewer

Citizens Advice Bureau Wairarapa is looking for friendly, curious volunteers to join our team of interviewers. As an interviewer, you’ll welcome clients, listen to their situation, and help them understand their options using CAB’s trusted resources. Every shift is different, and you don’t need prior experience — we provide full training and ongoing support.

What you’ll do

• Greet clients and listen with empathy
• Ask questions to understand their situation
• Find accurate information and explain options clearly
• Keep confidential, accurate client records
• Work as part of a supportive volunteer team

What you’ll gain

• Comprehensive training
• Strong communication and problem‑solving skills
• Knowledge of rights, responsibilities, and community services
• A meaningful way to support fairness and wellbeing locally

What we’re looking for

• Good listener, calm and non‑judgemental
• Comfortable using computers
• Reliable and willing to learn
• Able to commit to a regular weekly half-day shift

Interested? Apply today and help ensure everyone in our community has access to free, confidential, and independent advice.