Helpline Volunteer - Peer Support - Remote / Work from Home

We are a listening service and provide empathy, support and connection with every call to our helpline. This can mean life and death for some, for others, it’s a friendly voice when life becomes lonely. That’s what makes us different – we don’t restrict support to specific groups or issues, making it inclusive and accessible to all.

Talking changes outcomes. We help callers confidently tackle challenges, safely resolve conflict and react positively to change. When given the right support and empowerment, people discover their strengths, find solutions and turn their lives around.

Don’t wait, someone needs you today. Volunteer now and be part of something truly meaningful!

Training is online and starts soon. We’ll be with you every step of the way, with ongoing 24/7 support.

Kindness, time, and a listening ear - that’s all it takes!

“I wanted to give back - now I can, from home.” “It’s a gift that people are opening up to you and telling you something they wouldn’t tell anyone else, a connection, if only for a short time.”

The type of person we are looking for (is): This is your chance to be there for someone when it matters most. Do you have what it takes?

✓ Compassionate and empathetic ✓ Can listen without passing judgement ✓ Able to attend 1.5 hours online training weekly (for 7 weeks) ✓ Committed 2 hours a week to volunteer from home

You don’t need any formal qualifications or previous experience but a natural ability to listen and remain open-minded is essential.