We need your help! Are you friendly and approachable? Do you enjoy meeting a wide variety of people? Are you a foodie at heart and love giving great customer service. This is the role for you!

Tōtara Hospice (TH) is a supportive and caring organisation, providing palliative care services to patients and their families/whanau travelling through the journey of a life limiting illness. Supporting those living in the South and South East Auckland area. This is an exciting opportunity to join the TH team and make a difference in people’s lives by supporting them through what can be a challenging time

What skills and attributes do we hope you can share with us?

• Fabulous people skills, willing and able to create a warm and friendly atmosphere.

• A genuine willingness to be part of a team and be able to take direction. Whilst also being able to take initiative and work independently.

• Sensitivity, understanding and respect for our diverse community.

• Organised, and able to work well under pressure with a flexible attitude.

• Reliability to your volunteer commitment.

• Food, catering and hospitality experience is an advantage but a passion for this area is just as good as training will be provided.

What activities will I be involved in?

• Customer Service

• Point of Sale, till work

• Taking lunch orders

• Serving cabinet food

• Clearing tables

• General help in Cafē area

What support will we give you?

• • Volunteer induction and ongoing training opportunities
• • Training given on the job and of all systems such as the till
• • Ongoing support from our Volunteer services team and Hospitality team

What benefits do you get?

• A chance to work in a friendly team, and an opportunity to make new friends and meet a group of diverse people.
• The opportunity to work within a supportive integrated team environment, supporting the provision of a professional service to our community.
• Developing new skills and experiences
• Satisfaction of giving time to a local charity
• Valuable work experience and skills that you can add to your CV.
• Most importantly the satisfaction to Make Hospice Happen and supporting the belief of the Totara Hospice team, that even though dying is inevitable, dying unsupported is unacceptable.

*Tōtara Hospice as an organisation does not conscientiously object to anyone accessing their rights under the End-of-Life Choices Act that passed into law on November 7th 2021. Our focus will remain, as it always has been, on delivering to the needs of our patients and whānau. We will respect and support patients who choose this option.

Please call Volunteer Services for a chat on 09 640 0025 or email [email protected] for more information about this opportunity to help and make a difference in your community.