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Friends of the Emergency Department - Whangarei

St John New Zealand

The St John Friends of the Emergency Department programme is designed to provide comfort and support to patients and their families in hospital departments and smaller hospitals across the country.

In times of distress, people need more than treatment; they also need information and support. Because hospital departments are always busy, staff often don't have time to give patients and their families the support and reassurance they're looking for. That's when St John's volunteers can make a real difference.

The primary focus of these roles is to provide non-clinical comfort, information and support to patients and those who support them. This can mean spending time with patients chatting, making cups of tea, sitting quietly with a patient or helping hospital staff.

Time Commitment:

We ask volunteers to commit to one shift a week or fortnightly, in order to cover a roster of three four hour shifts per day (morning, afternoon and evening). Shifts vary between hospitals. In addition, due to the nature of these roles, we are only able to consider volunteers who are able to commit for a minimum of 12 months.

What experience do I need?

None - no prior experience is required. However, there are certain things that are needed to be considered and successful in these roles:

  • Excellent communication skills
  • Sensitivity towards those who are sick
  • A friendly, caring and compassionate nature
  • A genuine interest in the well-being of others
  • Physically fit (these roles involve a lot of walking)
  • You must be at least 18 years of age

Ultimately, we are looking for people who have an aptitude to working with a diversity of cultures that will bring passion to this crucial function within the St John FEDs, and Hospital Friends Service. We offer full training and support, a uniform and St John membership (which gives free ambulance service for immediate family).

Come join us, it could change your life. Working with a dedicated team, and giving something valuable back to your community can be incredibly rewarding.

We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working.

Haramai ngā tai o te āniwaniwa, he kāhui rangatira tēnei, he kāhui whakamana tāngata whaimahi, e te iti, e te rahi e.