While at first glance, Family Stores are a simple second-hand store concept, they serve the Army’s mission in more ways than just helping families on tight budgets get access to good quality, second-hand items for cheaper prices. Family Stores also raise money to help fund other Salvation Army projects, they serve as a public face of the Army as it connects with the community, and even help people get a second chance into employment. As the salvation army is a not for profit organisation we rely on volunteers to assist in our day to day running of our family stores and in return provide them with a welcoming social environment where they can gain transferable skills and gain retail certification through the courses that we offer supported by serviceIQ