Hastings Citizens Advice Bureau Incorporated

The aims of Citizens Advice Bureaux New Zealand (CABNZ) are to:

Ensure that individuals do not suffer through ignorance of their rights and responsibilities, or of the services available, or through an inability to express their needs effectively.
Me noho matāra kia kaua te tangata e mate i tāna kore mōhio ki ngā āhuatanga e āhei atu ana ia, ki ngā mahi rānei e tika ana kia mahia e ia, ki ngā ratonga rānei e āhei atu ana ia; i te kore rānei āna e āhei ki te whakaputu i āna hiahia kia mārama mai ai te tangata.
Exert a responsible influence on the development of social policies and services, both locally and nationally.
Kia tino whai wāhi atu ki te auahatanga o ngā kaupapa-ā-iwi me ngā ratonga-ā-rohe, puta noa hoki i te motu.
We support the principle of partnership reflected in the Treaty of Waitangi.

The CAB service in New Zealand is about helping people to know and understand their rights and obligations, how to use this information to get the best outcomes, providing people with the confidence and support they need to take action, and working for positive social change within communities and wider society.

The CAB's Values and Principles
The organisation has identified the values and principles that drive us and which sit at the forefront of how we consciously do things and how we interact with our clients, stakeholders, partners, and each other.

Our values are:

Independence
Social justice
Volunteerism
Impartiality
Client empowerment
A free service
Confidentiality
Our principles are:

Accessibility
Quality
Consistency
Humanness
We recognise that meeting our objectives inevitably involves us making judgments about what sort of advice and information is likely to help the client to solve any problems they are facing.

Contact

112 Queen Street East
Hastings
4122