Hospice is not a building; it is a philosophy of care. Our goal is to help people make the most of their lives. ​We care for the whole person, not just their physical needs but also their emotional, spiritual, and social needs too. We care for family / whānau and friends as well, both before and after a death. Irrespective of where they are, this philosophy of care does not change and everything we provide is free of charge. We believe that hospice care should be available to anyone who needs it, helping people make the most of every moment, in whatever way works for them. ​Care is provided at patients' homes throughout the Eastern Bay of Plenty, in consultation with their GP. We support patients and their whānau to: be cared for at home live each day as fully as possible die with dignity in the place of their choice Our services include: - Specialist palliative care nursing visits to patients in their homes or residential care facilities to assist with management of symptoms – physical, psychosocial, emotional and spiritual - 24/7 nursing phone support and advice - Coordination of care in collaboration with GPs and other healthcare providers - Patient and family support visits for social work assistance and counselling - Grief and bereavement counselling - Coordination of home help and personal cares - Coordination of admission to funded palliative care beds at Golden Pond - Volunteers who assist and support patients and whānau - Weekly ‘Time Out’ for patients to get together at Hospice headquarters - Life story service - Equipment loan - Education programmes